Support

VentPack — Support
VentPack

Support

Need help? We’ve got you. Here are answers to common questions and ways to contact us.

Contact Support

For any issues, questions, or account help:

theventpack@gmail.com

We typically respond within 24–48 hours.

Is VentPack anonymous?

Yes. Your identity is never shown publicly. You are represented by a random anonymous ID.

How do I delete my account?

Go to Settings → Account → Delete Account. This will permanently remove your data.

I forgot my login — what do I do?

Use the login screen to request a magic link or recovery email.

How do I report someone?

Tap the menu (•••) on any post, comment, or message and select “Report.”

Is Layla a real therapist?

No. Layla is an AI designed for support and reflection, not a licensed professional.

How do subscriptions work?

Subscriptions are managed through Apple or Google. You can cancel anytime in your device settings.

Need Immediate Help?

VentPack is not a crisis service. If you are in immediate danger, please contact emergency services.

🇺🇸 Call or text 988
🇬🇧 Samaritans: 116 123
🌍 findahelpline.com

© 2026 VentPack